360ยฐ Data Collection

Capture the full picture
not just what is easy to measure

What people say, what they do, and what the record shows rarely tell the same story. We capture all three simultaneously, rigorously, and with quality built in from the start.

Design a collection programme
Surveys & QuestionnairesIn-Depth InterviewsFocus GroupsField Observation
Data Collection Programme ยท Active
Mixed Methods ยท Full Spectrum
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Surveys
Structured data at scale
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Interviews
Depth and context
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Focus Groups
Shared perspectives
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Field Observation
What people actually do
94% quality
Data validity score
The problem we solve

One source of data gives you one dimension of the truth

Most organisations collect data in one way. A survey here. A sales report there. An occasional interview. Each source tells part of the story, but none of them tells all of it. Decisions made on incomplete data are not decisions, they are bets.

The problem compounds when the question is complex โ€” programme effectiveness, community impact, customer experience, or organisational performance. These questions cannot be answered from a single angle.

"Because no analysis can fix data that was collected poorly."
Survey data without context
Numbers without explanation. 43% said yes โ€” but why? Surveys alone cannot answer that.
Interviews without scale
Rich insight from 12 people does not tell you if those 12 represent the 12,000.
Records without behaviour
Operational data shows what happened not why, and not what was happening around it.
Poor collection quality
Data collected without validation protocols cannot be trusted โ€” no matter how sophisticated the analysis.
What we do

Four methods.
One coherent programme.

We design collection programmes that combine every relevant method into a single architecture โ€” so the data arrives analysis-ready, not in disconnected silos.

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Surveys & Questionnaires
Structured data collection at scale. We design instruments that ask the right questions in the right sequence, minimising bias and maximising response quality. Online, phone, or face-to-face.
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In-Depth Interviews
Qualitative depth โ€” the reasoning, motivation, and context behind the numbers. Individual interviews that uncover what surveys cannot ask and respondents cannot easily quantify.
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Focus Group Discussions
Group dynamics and shared perspectives. The way people talk about a topic with others reveals things that individual responses never surface. Moderated to produce structured, analysable output.
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Field Observation
What people actually do โ€” not what they say they do. Structured observation protocols that capture behaviour, environment, and operational context in the field, systematically and reliably.
Experience a live survey Opens in a new tab โ€” no login required

Every collection programme begins with a research design document โ€” specifying which methods, which populations, which instruments, and what quality standards apply at every step. We build in validation protocols before a single data point is collected.

"We design for quality at the point of collection โ€” not as an afterthought when the data arrives for analysis."
Field technology

Built for the field.
Not the office.

Our field teams use CAPI โ€” Computer-Assisted Personal Interviewing โ€” to collect data digitally, on-device, in any location. Real-time validation means quality is enforced at the point of entry, not discovered during cleaning.

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Instant Logic & Validation

Skip logic, mandatory fields, and range checks are enforced at the point of entry. Interviewers cannot proceed with invalid or inconsistent responses โ€” errors are caught in the field, not discovered in the office.

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Offline Capabilities

Full data collection without an internet connection. Fieldworkers operate in remote areas with no signal and responses sync automatically once connectivity is restored โ€” no data loss, no interruption to the programme.

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Location Verification

GPS coordinates are recorded at the point of interview. Every response is spatially tagged โ€” providing an audit trail of field coverage and enabling geographic analysis of where data was collected and where gaps remain.

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Multimedia Capture

Photos, audio recordings, and signatures captured directly alongside survey responses. Contextual evidence enriches the dataset โ€” and provides verification that interviews were conducted as recorded.

Our CAPI infrastructure is configurable to any engagement โ€” from single-site corporate surveys to nationwide multi-language field programmes. We adapt the technology to fit the research, not the other way around.
How it works

From question to
analysis-ready dataset

Four stages โ€” each one designed to protect the quality of what comes next.

Programme Design
Research questions defined, methods selected, instruments designed, quality standards set before any fieldwork begins.
Field Execution
Data collection across all selected methods โ€” with fieldworker protocols and real-time quality monitoring throughout.
Validation & Cleaning
Every data point checked against validation rules. Inconsistencies flagged and resolved before the dataset is released for analysis.
Delivery
A clean, structured, analysis-ready dataset โ€” with full documentation of collection methodology, quality scores, and any limitations.
Who this is for

When single-source data
is not enough

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Business
Complex customer questions

When you need to understand not just what your customers do but why they do it and what would change their behaviour. Product development, service design, and market expansion all require this depth.

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Government
Policy and programme research

Needs assessments, community consultations, and programme evaluations that require evidence from multiple sources โ€” quantitative data, qualitative insight, and field observation combined.

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NGO & Development
Impact measurement and evaluation

Baseline studies, midline assessments, and endline evaluations for development programmes. We understand the rigour required by international development funders and design collection programmes accordingly.

Ready to start?

Tell us what you need
to understand

Every collection programme starts with a design conversation. Tell us the question you are trying to answer and we will design the right programme to answer it.

Design a collection programme